![]() Instead, place both your fork and knife across the center of the plate, handles to the right. Dinner Plate When finished eating, do not push the plate away from you. Bread (b) is on the left, and drink (d) is on the right. Your left hand will form a b and your right hand will form a d. The remaining three fingers in each hand point upwards. Use the tips of your thumb and forefinger to make circles on each hand. Here is a helpful tip from Martha Stewart: Hold both hands in front of you, palms facing each other. Bread on the Left, Drink on the Right It may be difficult to determine which drink is yours when you arrive at the table. Place Settings The general rule for silverware is to work from the outside in as the meal progresses. Learning proper dining etiquette will serve you well in many business and social settings. If invited for a meal interview, remember that, in addition to your interviewing skills, your table manners are being observed. Maintain a clutter-free work area especially if you share work space with a colleague. Neatness Management may view neatness as organized and precise. ![]() Be sensitive and flexible regarding others’ schedules when working on team projects. Know what and when you need to submit as you begin a project. Deadlines Be on time or early on deadlines. If using a shared photocopier, make sure the paper tray is full when you leave it. Wash and return utensils and cups and label items placed in the refrigerator. Avoid strong smells that will travel throughout the office. Shared Space Take responsibility for cleaning up after yourself when using counters and appliances shared with others. Do not decorate your work space with items that might offend others, especially if it is a shared space. Keep your voice at a level appropriate for your work environment during phone calls and face-to-face conversations. Personal Space Try to stand no closer than an arm’s length away from the person with whom you are speaking. Provide your name and a number at the beginning and end of a lengthy message. When leaving voice mail messages, speak slowly and clearly. Accept personal calls while on breaks or in urgent situations only. Phone Communication Turn off your cellphone or switch to silent mode when you are not on breaks or at lunch. Be aware of your allotted time and stay on track. Avoid using offensive language even in casual settings. Public Speaking Speak in a way that suits the circumstances and the audience and that is authentic to your style. Do not ask personal questions or offer too much personal information. Keep your conversations brief and on track. Maintain eye contact and keep a polite tone and appropriate volume. Conversations Listen to others attentively and speak when they have finished speaking. Do not appear that you came just for the food. ![]() Limit intake or refrain from all alcohol. Never hold a glass and plate in both hands - you need your right hand free to shake hands with others. Give your attention to those present by putting your cellphone away unless you are expecting an urgent message. Social and Business Events Attend when possible. Unless directed otherwise, do not share information discussed in closed meetings. If providing a report, be concise and stay on subject. Do not interrupt note what is shared and share your points later. Let the speaker know if you plan to use your phone to search for information during the meeting. Turn off your cellphone and give your attention to the speaker. Meetings Arrive several minutes early and ask if you are uncertain about the seating pattern. If possible, avoid requesting leave during the first few months on the job. Pay attention to policies related to breaks and absences. Lesser Authority to you.”) If you have forgotten someone’s name, politely ask for a reminder. Greater Authority, I would like to introduce Mr./Mrs. If you are introducing other people, introduce the lower ranked person to the higher ranked person (for example: “Mr./Mrs. Introductions and Greetings When you are first introduced, stand up to meet the person if possible. Assume the best unless you have facts to prove otherwise. Say “please” and “thank you.” Offer assistance to others. Return a borrowed item in the same condition. Common Courtesies Hold the door open for the person behind you. Following are several directives which, if followed, will help you secure employment and advance in your career. Professional etiquette provides a basic set of guidelines to make business life go smoothly. This section will provide you with skills and knowledge needed to have meaningful and professional interactions with employers, clients, and colleagues.
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